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SD Card Replacement
2 CommentsSorted by Oldest First
Is this a dead end site? Sure doesn't seem to be much help here. The link for the complete instructions results in a 404 error of file not found. Can't seem to get anyone to talk to me about the problem I am having in getting my gateway to reboot.
Chilicon Support
said
11 months ago
Boyd,
Thanks for bringing this to my attention. We have recently migrated our website to a new host, some of our older links have died and turned into a 404 error. I have fixed the link above and it will now link you to the correct page to help you out with changing out your SD Card.
Help Desk Software
by Freshdesk
Chilicon Support
- Power off the gateway
- Use tweezers to remove the SD card
- Place SD card into a PC using a card reader to see if it can be read by the PC
-- If it can be read by the PC, format it, then plug back into gateway
-- If it cannot be read by the PC, please procure a new microSD card or 4gb, 8gb, or 16gb
- Power up the gateway with SD card inside and plug ETHERNET into the back
- The gateway should rebuild its filesystem and configuration from the cloud